Customer Care Internship and 1 more Internship - Mero Internship

Customer Care Internship and Order Handler Internship At NepMeds

If you are somebody who loves socializing and communicating then this might be Internship you are searching for. NepMeds has opened Internship to join them on Customer Care Internship and Order Handler Internship.

With this Internship you can be a part of the team that will help you push your limits and develop your fullest in terms  of your career. Continue read below to apply and not miss this huge internship opportunity.

About NepMeds

Nepmeds brings to you, your digital healthcare partner. We aim at providing a healing touch to you and your loved ones. Wherever you are and whatever you may be going through, your well-being will now be our responsibility.

NepMeds logo

We help you in accessing your health issues, getting in touch with the right doctor, booking diagnostic tests, vaccination, getting your required medicines, storing health records, staying fit or learning new ways to live happier. We are committed to providing you genuine medicines at a cheaper rate with easy accessibility and easy payment options. We provide you a one-stop solution to a variety of medicines from different manufacturers offering a variety of categories including generic medicines, OTC products, wellness products, vitamins, diet/fitness supplements, Ayurveda products, pain relievers, diabetic care kits, baby/mother care products, beauty care products and surgical consumables.

About Customer Care Internship and Order Handler Internship

No. of vacant position: 1 for each
Job Level: Entry-Level
Work Place: Tusal, Kathmandu
Office Timing: Full-time
Internship Duration: 3 Months
Salary: 5,000-10,000

Key responsibilities for Customer Care Internship:

• Build and maintain a profitable relationship with customers.
• Oversee the relationship with customers handled by the team.
• Resolve customer complaints quickly and efficiently.
• Handle all the online and offline customer communications including telephonic and social media communication.
• keep up with the changes and other details about the products and services offered by the company
• Meeting with managers in the organization to plan strategically.
• Expand the customer base by upselling and cross-selling.
• Understand the key customer needs and address them accordingly.
• Conduct business review programs.
• Keeping up with the market trends and strategizing accordingly.
• Correspond with clients and customers via email or written documentation.

Requirements:

• +2 in any stream.
• Previous experience in the relevant field would be a plus.
• Good computer skills with basic in all Microsoft applications.
• Excellent communication skills (listening, speaking and writing) in both English and Nepali language.
• A positive attitude focused on customer satisfaction.

Apply for Customer Care Internship at : https://forms.gle/Vmdp8KwQUYrPQ7hf9

About Order Handler Internship

Key responsibilities:

• Receive order via multiple platforms (App, website, messenger, Instagram, viber, phone call etc.)
• Find leads and convert leads to orders.
• Understand the key customer needs and address them accordingly.
• Build and maintain a profitable relation with customers and colleagues. • Process the received orders and arrange for quick delivery.
• Maintain workflow and create SOP.
• Resolve customer complaints quickly and efficiently.
• keep up with the changes and other details about the products and services offered by the company
• Meeting with managers in the organization to plan strategically.
• Expand the customer base by upselling and cross-selling.
• Conduct business review programs.
• Keeping up with the market trends and strategizing accordingly.

Requirements:

• Bachelors running or completed in any stream.
• Previous experience in the relevant field would be a plus.
• Good computer skills with basic in all Microsoft applications.
• Excellent communication skills (listening, speaking and writing) in both English and Nepali language.
• A positive attitude focused on customer satisfaction.

Customer Care Internship at NepMeds

Apply on : https://forms.gle/Vmdp8KwQUYrPQ7hf9

Read more available Internship at : Mero Internship

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