2 new Support Executive Internship - Mero Internship

2 new Support Executive Internship

Dynamic Technosoft has created Technical Support Executive Internship and Marketing Executive Internship opportunities to join them. Internship will be Paid and Job Location is Kathmandu. They are looking for 4 interns in each position. Hurry Up apply before : 25th March , 2022

About Dynamic Technosoft

โ€œDYNAMIC TECHNOSOFT PVT. LTDโ€ is the trusted name in the field of developing ERP softwareโ€™s whether it is in the web based or app based. Dynamic is an established and leading IT Solution company in the IT market providing comprehensive software Development , web products , Computer Training , Hardware & Networking Solution and IT Related Product Marketing since 9 years. Beside these it has both national and international wide franchises. Overall Dynamic is a team of dedicated professionals.

dynamic technosoft

About Technical Support Executive Internship

  • No. of Vacancies: 4  
  • Job Location: Kathmandu
  • Type: Paid internship
  • Time: Full Time

     Job Description:

  • To provide after-sales support for software or businesses that specialize in providing customers with support and maintenance
  • Create Task based on every customer’s query through phone/email/sms with proper problem title
  • Follow up the task assigned 
  • Identify and escalate priority issues per Client specifications.
  • Involve in documentation and active resolution process based on such requests
  • Update task as action taken to troubleshoot with common title and clear language
  • Timely Escalation of problem to other higher department and supervisors
  • Educate other team members about the issues and action taken to solve the same.
  • Receive handed over task by other shift and handle with prioritizing solutions
  • Actively participate in the training (Tech and non tech) to develop the learning 
  • Responsible for maintaining the defined KPI of the department
  • Analysis of call logs in order to discover any underlying issues or trends
  • Follows up on and takes responsibility for unresolved issues or escalations

   Required Knowledge, Skills, and Abilities

  • The capacity to work well within a team
  • Good communication skills with problem elocution on simple language
  • Service oriented keeping customer first
  • Sharp Technical Knowledge and soft communication skills

Apply for Technical Support Executive Internship on : https://forms.gle/84arBtjMgjxUiQ3B8

About Marketing Executive Internship

  • No. of Vacancies: 4  
  • Job Location: Kathmandu
  • Type: Paid internship
  • Time: Full-Time

๐Š๐ž๐ฒ ๐‘๐จ๐ฅ๐ž๐ฌ ๐š๐ง๐ ๐‘๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ข๐ž๐ฌ

  • Construct sales pitches and presentations.
  • Offer products and services to qualified clients through demos. 
  • Prepare and engage in business development team status meetings. 
  • Planning, developing, and implementing indoor and outdoor marketing campaigns.
  • Attending and organizing sales promotion.
  • Having updated knowledge and timely follow-up with suppliers.
  • Working closely with the service team on project development and implementation.
  • Travel to areas where needs are projected.
  • Serve as a customer service representative for customers who have questions or difficulties.
  • Run demos for prospects, develop presentations and adapt sales collateral.
  • Objective to profitability and improvement.

๐‘๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ ๐’๐ค๐ข๐ฅ๐ฅ๐ฌ

  • Good knowledge of market research techniques, statistical and data analysis.
  • Outstanding communication and interpersonal skills.
  • Excellent organizational and multitasking skills.
  • Self-motivated to achieve targets.
  • A team player with a customer-oriented approach.

๐๐ฎ๐š๐ฅ๐ข๐Ÿ๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐š๐ง๐ ๐‘๐ž๐ช๐ฎ๐ข๐ซ๐ž๐ฆ๐ž๐ง๐ญ

  • Should be Bsc IT/BCA/BIM/BBS/ Freshers can apply
  • Having a driving license and personal vehicle.
  • Good knowledge of Ms-word/ Ms-Excel/Ms-Powerpoint

Apply for Marketing Executive Internship on : https://forms.gle/84arBtjMgjxUiQ3B8

Support Executive Internship

Read more Internship available on : Home

Leave a Reply